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Uncapped LTE Order: Where is my stuff?

[ Edited ]

Hi there,

I was pre-approved for the 799 uncapped LTE deal. Awesome!
I was phoned by an agent and arranged delivery. Awesome!
She told me what I would need when the couriers show up, but I forgot. Not so Awesome!
- *copy of ID ?
- *proof of residence?

I was hoping I could give you my order number in order to update 2 things for me, my address for delivery (or at least confirm it with me) and the courier company should phone me when they plan to deliver that day. I hope they do this naturally.
An update on my delivery status would also be appreciated.

Please get hold of me I would love you forever!

Member
Posts: 4

Re: Uncapped LTE Order: Courier Info and Address Update

Any reply on this would be greatly appreciated.

Moderator Moderator
Moderator
Posts: 819

Re: Uncapped LTE Order: Courier Info and Address Update

Hi @puppetmaster142, we not manning Community with Service agents as it is meant for peer 2 peer support amongst our customers. That said, I have directed your query to our Online Sales team to try and assist.

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Member
Posts: 4

Re: Uncapped LTE Order: Courier Info and Address Update

Awesome, thank you very much!

How would I get in contact with the online sales team?

Moderator Moderator
Moderator
Posts: 819

Re: Uncapped LTE Order: Courier Info and Address Update

@puppetmaster142 call 10213 Option 3 and punch in the promotional code 4562#

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Member
Posts: 4

Re: Uncapped LTE Order: Courier Info and Address Update

NC You legend - thanks I got my stuff and so far a great product and the speed is just out of this world.

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