07-06-2016 12:01 AM - edited 08-06-2016 01:42 PM
I was pre-approved for the 799 uncapped LTE deal. Awesome!
I was phoned by an agent and arranged delivery. Awesome!
She told me what I would need when the couriers show up, but I forgot. Not so Awesome!
- *copy of ID ?
- *proof of residence?
I was hoping I could give you my order number in order to update 2 things for me, my address for delivery (or at least confirm it with me) and the courier company should phone me when they plan to deliver that day. I hope they do this naturally.
An update on my delivery status would also be appreciated.
Please get hold of me I would love you forever!
Solved! Go to Solution.
on 09-06-2016 11:09 AM
Hi @puppetmaster142, we not manning Community with Service agents as it is meant for peer 2 peer support amongst our customers. That said, I have directed your query to our Online Sales team to try and assist.