Telkom For Me Telkom For My Business

Welcome to the
Telkom Community

Get involved. Problem solved.
Turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Do you mean 
to join the community.

LTE\3G

Reply
Highlighted
Established Member
Cammy848
Posts: 6
Accepted Solution

Uncapped LTE runs out of data At 5pm

on ‎14-11-2019 05:39 PM

I have recently been upgraded to LTE from ADSL ( not by choice) and everyday at 5pm my connection will die and I'll get a message that your data bundle has run out. We have an uncapped account, the internet connection usually comes back online at 3 AM but that's completely useless.

 

Has anybody had this problem since the LTE Migration?

Message 1 of 3 (1,045 Views)
Reply
Highlighted
New Contributor
crazy_jack
Posts: 57

Re: Uncapped LTE runs out of data At 5pm

on ‎22-11-2019 05:57 PM

Hi Cammy848

 

I am not sure, but it sounds like you're on the R600 a month business uncapped LTE package. If this is true you will need to upgrade to the R900 a month Uncapped service for around the clock service.

 

Jack

Don't be a follower, be a student. - Jim Rohn '81
Message 2 of 3 (966 Views)
Reply
Highlighted
Established Member
Cammy848
Posts: 6

Re: Uncapped LTE runs out of data At 5pm

on ‎23-11-2019 01:14 AM

Yep that was it. Got in touch with telkom and for some reason I was migrated to this package.
Message 3 of 3 (956 Views)
Reply
About This Post
  • 2 replies
  • on ‎14-11-2019 05:39 PM
  • 1046 views
  • 4 kudos
  • 2 Contributors