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Cammy848
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Cammy848
Posts: 6
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Uncapped LTE runs out of data At 5pm

on ‎14-11-2019 05:39 PM

I have recently been upgraded to LTE from ADSL ( not by choice) and everyday at 5pm my connection will die and I'll get a message that your data bundle has run out. We have an uncapped account, the internet connection usually comes back online at 3 AM but that's completely useless.

 

Has anybody had this problem since the LTE Migration?

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crazy_jack
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crazy_jack
Posts: 57

Re: Uncapped LTE runs out of data At 5pm

on ‎22-11-2019 05:57 PM

Hi Cammy848

 

I am not sure, but it sounds like you're on the R600 a month business uncapped LTE package. If this is true you will need to upgrade to the R900 a month Uncapped service for around the clock service.

 

Jack

Don't be a follower, be a student. - Jim Rohn '81
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Cammy848
Established Member
Cammy848
Posts: 6

Re: Uncapped LTE runs out of data At 5pm

on ‎23-11-2019 01:14 AM

Yep that was it. Got in touch with telkom and for some reason I was migrated to this package.
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  • on ‎14-11-2019 05:39 PM
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