on 17-04-2018 01:00 PM
I currently have a Smartbroadband Wireless Capped 100GB account with Telkom and have recently started streaming Netflix and have noticed that it uses alot of data. I would like to find out if I can switch to the Uncapped package and what cap is on the uncapped option whereby speeds will be throttled and if it becomes throttled would it still allow for HD streaming on Netflix.
on 18-04-2018 01:09 PM
If your tower has available bandwidth they should be able to arrange LTE contract upgrade for you. FUP would depend on your speed.
You can enquire/confirm online here : https://secure.telkom.co.za/today/help/chat-to-an-agent/
Hope this helps.