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Posts: 2

Useless Call Centre Agents

Last week I phoned 10210 to get into the uncapped LTE plan for R799.

After speaking for nearly 30 minutes, Telkom sent me an email confirming my spot in the local tower as the spce is limited to 50 users.

Today i phoned Telkom to finalize the transaction and they told me that I never applied.

 

How useless can they be?

 

I have the recording conversation of today and also the they that I applied.

 

Anybody fdrom Telkom capable of helping ???

 

Thanks

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