on 28-11-2016 01:18 PM
Last week I phoned 10210 to get into the uncapped LTE plan for R799.
After speaking for nearly 30 minutes, Telkom sent me an email confirming my spot in the local tower as the spce is limited to 50 users.
Today i phoned Telkom to finalize the transaction and they told me that I never applied.
How useless can they be?
I have the recording conversation of today and also the they that I applied.
Anybody fdrom Telkom capable of helping ???
on 28-11-2016 03:30 PM
Hi @perelmut This is not a support channel. I'd advise that you contact @HelloTelkom on Twitter or Telkom ZA on Facebook. They'll be able to direct your order query to the right team. You will need to have your online order reference ready when you contact them. Best to do it via private message.