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Posts: 3

Device not being delivered

I think it is quite absurd that two installments have been paid yet the device (huawei p smart) hasn't been delivered yet it has been  weeks since the deal was approved. how much longer does one have to wait? can't the service provider atleast make contact and keep me on the loop with regards to how much longer i still have to wait because the... 
 
" Dear Customer, Thank you for ordering Mobile deal. Your order reference ____________A refers. Kindly expect further communication regarding the delivery of your order within 24 to 48 hours. You are welcome to email us at(Onlinequery@telkom.co.za) should you require assistance. Thank you for choosing Telkom" 
 
DOES NOT suffice I understand that I am not the only customer but I think i have been patient for long enough. Needs be may we atleast cancel me contract im sure vodacom, cell c and/or MTN renders a better service
 
Regards
Ms NPE Buthelezi
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