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Posts: 1

I cannot receive calls after sim swap

I ported my no from mtn to telkom during October 2018. Afterwards i unable to receive calls and sms, nor send sms, I was only able to make calls and use data. A week ago I lost phone and did sim swap on 10 Dec, since then I am unable to receive calls, send and receive sms. I have been making enquiries with telkom and they have since not able to assist. PLZ HE'LL!!!

Posts: 1

Re: I cannot receive calls after sim swap

Did you have any luck on sorting this out? I'm in the same position and Telkom staff just seem lost as to sorting this out
Posts: 2

Re: I cannot receive calls after sim swap

since nov I had the same problem. my no was not ported by telkom to my new contract and no assistance from Telkom. I went to the Telkom shop which is 230km from me. I sat their untill 12 waiting for a email reply. I left with a promise of a phonecall and nothing happend.

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