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Mobile Number Deactivated by Telkom

morning

 

i ported my number from vodacom to telkom, now i just recently paid my telkom contract after 3 months. My number that i ported say that this number does not exsist. is there anyway that i can get that number back? it seems telkom have no idea what to do, beacause they said maybe the number has gone back to vodacom. i went to vodacom and they said they doent have that number. 

 

is a number not removed from a network after six months of non use or payment?

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