on 17-02-2017 04:22 PM
How do I port my number to telkom.
i visited a telkom store. Then I tried sms'ing the PORTME#my I'd number# then my ICCID to 0811607678
but keep getting the reply that I need to enter a 20 digit sim number. My sim serial number is only 19 digits long.
what should I do as it's been 3 days since I visited the telkom store. I was told it will take at most 2 days.
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on 19-01-2018 02:40 PM
For 2 days now I have been trying to port my cell c number to Telkom. But unsuccessfully.
I tried by PORTME sms and I do not receive any sort of confirmation, and your customer care line confirmed they didnt get the order.
Then I went to 2 different branches (Hyde Park and Norwood), which none of them managed to do it, they say that I will receive a text with a PIN, but nothing comes through...
I have confirmed with CELL C which say that, they have not received any sort of request from you to Port my number and they confirmed that my number has no problem, the problem must be with you.
Please advise and sort this problem out ASAP as it is a terrible way of starting, I am not even your client yet and already have complaints...
Thank you and looking forward to your reply.
on 07-01-2019 04:26 PM
I am having the same problem since 24th DEcember 2018 and it is now 07 January 2019 and Telkom call centre gives me different stories everyday i call. I did the porting in store.
on 21-01-2019 08:29 PM
Having the same problem of porting number from vodacom to,telkom. Im desperate to find a solution. Contract approved and can phone to all networks, recieve from telkom numbers, but no joy from other networks. Tried telkom facebook, web and 5x 180! Recieved a sms that query is resolved,! Phoned 180...and the lady said, ...sorry...and cannot give a ref number.
does anyone have any other way I can resolve this??? Please help!!!