on 18-09-2018 06:24 PM
on 19-09-2018 09:15 AM
Hi Carol @Carolep
Sorry don’t know much about the wireless phone , we don’t use FLLA but sounds like the phone is diverting / forwarding your incoming calls - have you tested from a caller outside your home wifi network ?
This link might be useful to check your settings :-
Then a reboot may do the trick, otherwise or you might need to call Telkom tech dept 10210 ( early 8 am best).
Good luck , hope this helps.
on 06-11-2018 01:37 AM
Had the same problem . Phoned 10210. Spoke to agent who said nothing he could do and could take up to 72 hours to become fully activated . Spoke to supervisor who had a don't care attitude. Said this is not what I was told when accepting product and was going to take this further and also put it con social media. Problem was fixed within 1 hour. Maybe I was lucky . Downside was phone was delivered by courier on 23-10-2018 and only activated today 5-11-2018
on 08-02-2019 03:45 PM
I have had the new Telkom Wireless landline since the beginning of January, the only problem I have is that I cannot call one particular number it just says "this number does not exist" and it definately does as I call it every day. I have been calling the call center since the beginning of January and nothing is being done they have checked both lines for any blocks and they are clear, I went into the Telkom Shop at the Mall@Carnival and was promised to be called back and I am still waiting. I am getting so fustrated. Anyone experiencing the same problem?