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Established Member
Posts: 10
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Telkom purloins customers money

TELKOM PURLOINS CUSTOMERS MONEY! !

I'm amazed to find any positive comments on this site.

Consider this:
My problem began in December 2017.

Dispite 9 phone calls (all recorded) and 6 twitter messages and after receiving various assurances (both verbally and in writing) I am still, as at the 7th of March 2018, waiting for a resolution. WHAT DOES ONE DO ?????
Member
Posts: 1

Re: Telkom purloins customers money

Hi

 

It shows resolved, please share how your issue was resolved because I have been going to a similar problem since Novemner and as of 8 March it has yet to be resolved. I have had even more phone calls than you and 8 Twitter messages, ditto the false promises and everytime I need to reexplain the confusion that I did not cause

Established Member
Posts: 10

Re: Telkom purloins customers money

Hi it's certainly not resolved as yet. The problem with Telkom is that you
are dealing with a call centre and no one there can take any decisions.
There is no way to interact with a Telkom official. They all seem to dodge
you and hide away. In my case I have no intention of letting them get away
with it even it it means I have to lay a charge of theft against them.
Member
Posts: 2

Re: Telkom purloins customers money

If you decide to take action let me know, I will join you in taking action. Unless my issue is resolved and I therefor can't take any furhter action. I will come back and check on this again later. Dont want to just share my contact details openly, we will have to find a way to get in touch.

Established Member
Posts: 10

Re: Telkom purloins customers money

I'll certainly let you know.
Member
Posts: 2

Re: Telkom purloins customers money

[ Edited ]

I think a mass claim should be made against Telkom.

Established Member
Posts: 10

Re: Telkom purloins customers money

I agree but can one get enough people to participate?
Member
Posts: 1

Re: Telkom purloins customers money

I only have endless problems with my internet connection and not to mention the poor service quality  from Telkom. I regret ever getting a Telkom contract. 

Established Member
Posts: 10

Re: Telkom purloins customers money

No wonder Telkom is one of the most profitable SOE's. They either purloin customers money or take money without providing any service.
Established Member
Posts: 10

Re: Telkom purloins customers money

Time to visit my attorneys. Telkom will not get with this !!!!
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