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Established Member
Posts: 13

Trying to contact Telkom on Talk to us

I cannot talk to you.. Where I must select division it offers no selection but refuses submission without it. 

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Member
Posts: 3

Re: Trying to contact Telkom on Talk to us

IMPOSSIBLE to get sense from the operator of this "Service"!

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Moderator Moderator
Moderator
Posts: 819

Re: Trying to contact Telkom on Talk to us

Hi @TheRobbed, may I ask what service this is you are trying to use? It sounds like 'Chat to an Agent' which is an online chat service. Please let me know so we can look into any issues. 

 

http://www.telkom.co.za/today/help/personal/talk-to-us-anchor/#start-chat

 

 

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Established Member
Posts: 13

Re: Trying to contact Telkom on Talk to us

The email option. It asks you to select a department but drop down box
does not offer you any departments.
The
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Moderator Moderator
Moderator
Posts: 819

Re: Trying to contact Telkom on Talk to us

Thanks for brining this to our attention. I have tested via IE, Firefox and Chrome and cannot recreate the problem. I am able to see a populated list of departments.

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New Member
Posts: 4

Re: Trying to contact Telkom on Talk to us

good day 

 

i recently taken a new contract for a laptop .

 

my number is 0659205049

 

the contract was taken in la lucia mall telkom.

 

your contract special on page 36 for September was

 

HP core I3 comes with LTE MIFI router + toshiba 1 tb external Harddrive.

 

when i picked up the unit i was told Telkom do not give out external HDD ...i have to call the call centre and ask them.

 

tried calling 181 180 with no help

 

spoken to THembi billing account on Wednesday.

 

then tried mobile sales 10213 and spoken to Notubonga she was also unable to help after waiting for 25 minutes for her to assist me .

 

@ 2.53 pm on wednesday.

 

why does Telkom advertise and dont deliver what they offering..please help 

 

my name is denise m naidoo and my cell no 0743030800

Highlighted
New Member
Posts: 4

Re: Trying to contact Telkom on Talk to us

good day 

 

i recently taken a new contract for a laptop .

 

my number is 0659205049

 

the contract was taken in la lucia mall telkom.

 

your contract special on page 36 for September was

 

HP core I3 comes with LTE MIFI router + toshiba 1 tb external Harddrive.

 

when i picked up the unit i was told Telkom do not give out external HDD ...i have to call the call centre and ask them.

 

tried calling 181 180 with no help

 

spoken to THembi billing account on Wednesday.

 

then tried mobile sales 10213 and spoken to Notubonga she was also unable to help after waiting for 25 minutes for her to assist me .

 

@ 2.53 pm on wednesday.

 

why does Telkom advertise and dont deliver what they offering..please help 

 

my name is denise m naidoo and my cell no 0743030800

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