on 12-02-2020 10:14 PM
on 27-04-2020 09:50 AM
I have also encountered similar problem.
Sunday 26/04/2020 I had 500MB left ,I only went into Whatsapp for 2 minutes , the next message I get is that my data has been depleted. UNBELIEVABLE !!!!! Then i buy 1 G , no streaming nothing on background , ONLY Whatsapp on. Guess what my 1 G GONE IN JUST 10 MINUTES. I wouldn't recommend Telkom SA to anyone, there customer care services is not even user friendly, had to climb mountains just to attempt to resolve this issue. Finally , I reach customer care and i am told they cant assist......and cant even refund me . Only thing they can view is that the 1, 5 G was used up but on what , they cant tell. BUNCH OF THIEVES !!!!!!