on 07-12-2015 09:44 AM
I did a factory reset on my d-link router and now can't seem to access it at all.
Checked the Ipconfig through the command promt and the default gateway comes up blank???? So how do access my router?
Somebody please help
on 09-12-2015 09:26 PM
Perhaps you have alrrasdy fixed the problem now?
Did you try
If RiaanS suggestion didnt work, and you Laptop or Device can pick up the router, use the default router IP address 192.168.1.1 to access the web-based configuration utility.
The default user name is "admin" and default passwortd is "admin".
on 06-01-2016 10:00 PM
You need to enter the properties of the PC network dapter, go to the IPv4 settings, and manually enter the gateway so the network adapter can pick up the default gateway and pass that to the router so you can enter the settings.
If you can advise if you are using windows or apple macosx, then I can explain the steps to do the above
on 24-02-2016 09:18 AM
Hi, I'm having the same problem. I had internet connection on my router but could not access my router settings at all and was trying to setup the wifi settings to also work. Called the Telkom technical line for assistance and was told to switch the router off while they reset my ports on their side, but after they reset the ports I cannot access the internet via ADSL or wifi now. It has now been a week that I've been calling the technical line almost every day to get at least my ADSL internet working but no luck. When I bring up the ipconfig it does not show my gateway at all.
on 24-02-2016 03:30 PM
@Dolla sounds like you got 2 problems...
on 24-02-2016 03:45 PM
Thanks, previously when I used the LAN cable I was able to get an IP address but could not get into the router using the IP it gave me, have not been to connect via WIFI at all. Now after they have reset the Ports at Telkom side I'm not getting anything with either the LAN or the WIFI.
I have logged a fault with Telkom as well, second one actually as the first one never gave me a reference number and just disappeared of the system.
But thanks for your feadback.
on 25-02-2016 07:22 AM
@Dolla resetting the port on the exchange should have no bearing on whether you can connect to your router. Usually the routers IP is 10.0.0.2 but could be changed to suit your network. Best would be to reset your router back to the factory defaults, use a pin and hold in reset button for about 10 seconds. It will now go back to 10.0.0.2. Plug in via cable and see what your PC lan card picks up.
If this doesnt work, try a different device on the router, like another laptop. You will be trying to see if it is your PC or if it is the router that is the problem.