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Member
Posts: 4

I Need Reverse DNS on my Static IP Address and Hostname

Good day to everyone.

 

What I Need...

  • Reverse DNS for my Static IP Address and My (cPanel/WHM/CentOS 7) server hostname "mordor.internationalhosting.co.za"

All mail sent from my server is ending up in spam.

I have SSL on the domain.

SPF and DKIM records.

 

How do I get my Reverse DNS setup, or are there any other solutions?

 

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Regular Contributor
Posts: 498

Re: I Need Reverse DNS on my Static IP Address and Hostname

@cullen, try sending an email to support@telkomsa.net

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Member
Posts: 4

Re: I Need Reverse DNS on my Static IP Address and Hostname

Thank you, I will try and update as soon as I get a response. Smiley Happy

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Member
Posts: 4

Re: I Need Reverse DNS on my Static IP Address and Hostname

So I ended up doing WHOIS on my Static IP Address and found that some SAIX.NET emails were listed.

 

I emailed them asking to setup my Reverse DNS: - TO: dnsadmin@saix.net

 

Good day, my name is Cullen. I have server running Centos 7 - cPanel/WHM

 
Please setup Reverse DNS for
 
190.149.41.in-addr.arpa | 41.149.190.250 with hostname (mordor.internationalhosting.co.za)

 

They replied as follows:

 

Cullen

SAIX is not authoritative for190.149.41.in-addr.arpa address space.   You need to engage with Telkom Internet at dns-admin@telkomsa.net

; <<>> DiG 9.6-ESV-R11-S9 <<>> soa 190.149.41.in-addr.arpa
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 58184
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 2, ADDITIONAL: 1

;; QUESTION SECTION:
;190.149.41.in-addr.arpa.    IN    SOA

;; ANSWER SECTION:
190.149.41.in-addr.arpa. 86400    IN    SOA    ns1.telkomsa.net. dns-admin.telkomsa.net. 2016072001 10800 7200 604800 3600

;; AUTHORITY SECTION:
149.41.in-addr.arpa.    11191    IN    NS    ns2.telkomsa.net.
149.41.in-addr.arpa.    11191    IN    NS    ns1.telkomsa.net.

;; ADDITIONAL SECTION:
ns2.telkomsa.net.    1100    IN    A    105.224.1.4

;; Query time: 27 msec
;; SERVER: 196.25.1.11#53(196.25.1.11)
;; WHEN: Thu Aug 10 07:45:10 SAST 2017
;; MSG SIZE  rcvd: 151

Regards.

 

________________________________________________________________________________________________________________________________

 

So after sending numerous emails to : support@telkomsa.net, dns-admin@telkomsa.net and hostmaster@telkomsa.net I decided to get into cantact with SAIX.NET again.

 

My Reply:

 

Good day. 

 
Sorry for bothering. please, is there any other real live person I can talk to regarding this matter.
I cannot send a mail, get an auto-reply, and hear nothing until you get another auto-reply. 
 
I need to speak with someone who is willing and able to give me service regarding my matter.
 
I am sick of telkom's service. I waited a full 9 months for a Static IP address (which should take 5 mins). And now this again.
 
PLEASE ADVISE.
 
Their Reply:
 

Cullen

I have send your email onto colleague at Telkom Internet.   He will contact you.  

Meanwhile, please email me your telephone number.

Apologies for the inconvenience. .

 

I then recieved an email from " KoortBJ2@telkom.co.za" stating:

 

Hello

 

Reverse record has been updated.

 

[benjik@elite ~]$ host -t a 41.149.190.250

250.190.149.41.in-addr.arpa domain name pointer mordor.internationalhosting.co.za.

[benjik@elite ~]$

 

I honestly dont know where to find service these days.

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