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New Member
Posts: 1

No Internet Connection

Hi Fam, please help. I bought a new phone recently and i have been struggling with internet connection ever since. its been 5 days already now calling the call centre consultants, they have given me advice and sent guidlines on how to connect to it. tried all of those things but still i am not yet connected. the device i am using is a Nokia 2 android and cannot use it effectively. is there anyone who can assist me i am really frustrated now and just want internet connection thats all. 

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Valued Contributor
Posts: 847

Re: No Internet Connection

Hi @Zibha

 

Sorry to hear you’re unable to get connected , but we’re customers in the community and Telkom won’t see your forum post.

Telkom support options  :- 

https://community.telkom.co.za/t5/Announcements/Telkom-Service-Channels-How-to-get-Help/m-p/1768#M13

 

If you’re still battling visit a Telkom store with your device, ID,  and proof of residential address in case your sim needs RICA - their tech. consultants will help you connect. 

 

Hope this helps.

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