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New Member
Posts: 1
Accepted Solution

Username and password reset

Good day,


My username and password on my router keeps resetting by itself to the guest@telkom account.


I have to access my router and re-enter my email and password as if I am setting up my router.


I also have to change my SSID and password each time, very frustrating.


Can someone please assist?


Thank you,



Regular Contributor
Posts: 498

Re: Username and password reset

@NielK, make sure you are also Applying and Saving the settings once you finish. I know some routers need you to Appy and Save to commit it to memory, otherwise it will keep going to default. Otherwise, try doing a factory Default Reset (hold in reset with pin for over 10 seconds) and try again (worst case is that router firmware is frazzled)

New Member
Posts: 4

Re: Username and password reset

I want to reset my pin and username

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