Important! Community will be closing.

Please go to
Showing results for 
Search instead for 
Do you mean 
New Member
Posts: 2

Wifi Router Reset

My ZYXEL_28B5 router was reset and now requires a password we do not have? We have tried every possible username and password we could imagine but no luck.
Valued Contributor
Posts: 847

Re: Wifi Router Reset

Hi @YvetteSeq


Yes we also found the password / username combinations very confusing to setup - they may even have been changed if you’ve recently upgraded your Telkom contract. 


Call 10210 to confirm your Telkom username and password,  and ensure the line is active . They’ll usually guide you through router reset & configuration steps. 


If your router isn’t from Telkom try Zyzel default guide in below link to reset the router administration password and/or your Wi-Fi SSID password.


Hope this helps, good luck - let us know what happens.

About This Post
  • 1 reply
  • 0 kudos
  • 2 Contributors