on 14-01-2016 04:21 PM - last edited on 15-01-2016 07:58 AM by CO
I have a Telkom branded netgear dgn 2200 router and a Huawei e3131 3g modem. I get a this is an unsupported usb device but the latest firmware says it supports it. I have the latest firmware installed need help asap. please
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15-01-2016 08:11 AM - edited 15-01-2016 08:26 AM
Here is a link where it clearly states that it supports a huawei e3131
I need a solution as soon as possible, just moved to a farm and can't get DSL so mobile is the only way. Is there someone I should email or call to get this sorted.
on 15-01-2016 01:34 PM
Hi Steve, what happens when you try to connect things up? I imagine you have the modem plugged in and powered up, and you are inserting the USB 3G modem - do you get an error at this point?
Please talk me through what you see and give a bit more details so that we can see if we can help you? Oh and it might also be good to confirm the exact model numbers of what you have? I would assume that you have a Netgear DGN2200M and not just the DGN2200 - both of them have a USB port at the back but only the M can be used with the 3G modem as an alternative network provision.
on 15-01-2016 02:23 PM
on 15-01-2016 09:21 PM
Ok. A bit difficult to visualize, and I haven't seen any guide or troubleshooting on this exact combo. Do you reach this point in the photo below or before that?
I have read about some scary experiences with modems like E367 where the USB modem has to be flushed before it can be used, but that was years ago. You did notice though that these are really old tech that seems to be less supported these days. Let's hope we can find a way...
on 16-01-2016 04:21 PM
This is a pic of what it should look like
But instead of saying wireless modem settings and having options underneath it, it just say's unsupported USB device.
16-01-2016 04:22 PM - edited 17-01-2016 12:19 PM
I can't see your pic.
I got it to work, had to use this AT command to set it to modem only
on 18-01-2016 01:54 PM
Wow Steve. Great find ! I assume you used this link or something similar? http://superuser.com/questions/586049/how-to-force-a-huawei-e3276-lte-modem-to-only-mount-as-a-modem
I had no idea that you could use PuTTY to talk to USB modems like this. I learnt something new ... glad you got it working.
on 18-01-2016 02:36 PM