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struggling to connect to the internet sing zte mf6m router

Please help. I am trying to connect to the Internet using a ZTE MF65M router. The router was bought under a contract from a different service provider but now I want to use Telkom instead. The advice I got from the helpline consultant to  reset the device has not worked. I went to a Telkom outlet, but the device only worked on my phone when I was there. When I got home the problem persisted. 

Valued Contributor
Posts: 776

Re: struggling to connect to the internet sing zte mf6m router

Hi @AngelM

 

I'm guessing - but the router may be locked to your contract iSP’s network . Try contacting them to find out if it can be configured to use another ISP network sim.

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