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How to avoid scammers

by Blog Author Telkom 4 weeks ago

 

Phishing

Phishing is a fraudulent way of sending emails to unsuspecting users pretending to be from a real company in order to get personal information such as banking details and passwords.

Telkom will send you an invoice or a statement via email as an official bill statement but will never:

Send you an invoice or statement as a screenshot in an email

Send you an email from a ‘.net’ email address

Scamming

In this instance, it is an act against an individual or groups of individuals with a motive to cause harm, or loss by pretending to be a reputable company.

If you have been communicating with Telkom about a query, it will either be on the official Telkom Twitter page (https://twitter.com/TelkomZA), Facebook page (https://www.facebook.com/TelkomZA/) via private message or phone call or email.

Telkom will never:

Contact you via an unverified page or a personal Facebook or Twitter profile

Contact you via WhatsApp

Request deposit payments, credit card or baking details

 

Please be vigilant at all times to avoid being a victim of these scams

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