Phishing
Phishing is a fraudulent way of sending emails to unsuspecting users pretending to be from a real company in order to get personal information such as banking details and passwords.
Telkom will send you an invoice or a statement via email as an official bill statement but will never:
Send you an invoice or statement as a screenshot in an email
Send you an email from a ‘.net’ email address
Scamming
In this instance, it is an act against an individual or groups of individuals with a motive to cause harm, or loss by pretending to be a reputable company.
If you have been communicating with Telkom about a query, it will either be on the official Telkom Twitter page (https://twitter.com/TelkomZA), Facebook page (https://www.facebook.com/TelkomZA/) via private message or phone call or email.
Telkom will never:
Contact you via an unverified page or a personal Facebook or Twitter profile
Contact you via WhatsApp
Request deposit payments, credit card or baking details
Please be vigilant at all times to avoid being a victim of these scams
