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Posts: 2

Debit Orders not being taken off

So, it turns out my debit orders (which Telkom created) have not come off over the last two months. My account is now in arrears according to Telkom and they have cut off my wifi??? WTH Telkom??? NO way of contacting via email. NO WAY of contacting you via a call??

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Posts: 54

Re: Debit Orders not being taken off

Telephone is the best way

Posts: 2

Re: Debit Orders not being taken off

No joy there either. Went in the chat thing. Was told I’m at the wrong place and chat was cut off. So, ANOTHER month passes with no debit order taken off, but I’ll be expected to pay the full amount - 3 months worth!
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