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How do I cancel my Telkom service if services are suspended

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My Telkom services are suspended. They bill me each month for 2 Showmax vouchers per month which I refuse to pay, so my services are suspended. I am moving over to a new provider, how do I cancel my Telkom services so that I can move on and get rid of Telkom? Am happy to pay up in full what I owe them but not going to pay for Showmax. I asked them in July 2018 to cancel the Showmax request as it took them 3 months to send me a voucher. I ended up buying the voucher at Game. Surprise, surprise they never cancelled. Or maybe I should just freaking pay those amounts and get this headache over with?

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