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Just got my telkom bill and its double what it usaully is.

Hi,

 

I 'm on the uncapped home 2mbs which has just been automatically upgraded to 4mb homeunlimited. I did not apply for the upgrade but

according to an article on mybroadband a few months ago Telkom announced they were upgrading their 2mb customers to 4mb so i thought this was normal. I have however, just recieved my bill to paid in March and it is sitting at R1288. All my previous bills have been paid so i don't understand why the bill is that high.

 

How do i go about resolving this?

 

Regards,

 

Vivian

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