I noticed that on my latest invoices for landline, I have credits on my account and I have been 'overpaying'.
The latest invoice shows the 'total due amount' as "-R1427". It looks like my account had been debited for the ADSL line which I cancelled some months ago.
Kindly advise on how I can get a refund for this amount?
I got charged a R2.04 interest for late payment - I paid on due date but their system only logged it a day later - while I am actually paying more a month than required. Also I lost 4 days of emails - do not see any credit for that anywhere?
I am totally closing my account - just sorting out the final details.
Telkom does not deserve our loyalty!