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New Member
Posts: 2

Refund

How can I get a refund from Telkom?

Established Member
Posts: 12

Re: Refund

Goodluck trying.... 

 

their process is call 10213.... billing department....  

wait on hold for 1 hour... they cut you off automatically

call again.... 

wait on hold for 34 minutes....

tell them you want refund and give yoru details.... they log query... and then you wait till you in the grave to get a phone line to work or refund .... or even worse.... a "technician"... to never show up.

 

Good luck buddy!

i am 30 days and counting with a DEAD phone line.... they billed me for December... with no line...and now im waiting for a Technician and Refund :-(

New Member
Posts: 2

Re: Refund

Smiley Sad That is what I thougt...  

Established Member
Posts: 12

Re: Refund

i am now going to call in everyday and BEG.... yes you heard right.... they have broken me.... i am getting slowly in debt thanks to Telkom.

everyday i will call and escalate and everyday ...like the past 30 days... they will say "still trying to find technician".... or refund me.

 

good luck!

Highlighted
Established Member
Posts: 5

Re: Refund

You never will....   These skelms owe me money as well.  Most unethical company I have ever encountered.

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