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Member
Posts: 3

Registered for e-billing

We registered online almost a year ago to view our telephone accounts but to no avail.  We have spoken to numerous Telkom representatives but none could help us.  Can someone please help us to solve this problem.  We cannot keep on going to the Telkom branch to print us a copy. 

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Posts: 819

Re: Registered for e-billing

@MOW firstly, you need to log into My Telkom on the Telkom Website. You will need to link your account if you have not done so yet.

 

If your account is linked, you can change your Bill Type by following these steps:

My Telkom -> My Home & Business -> Change Your Bill Type

 

my_telkom.jpg

 

my_telkom2.jpg

 

 Alternatively, you can call 10210 and request that an agent change your billing type to "Email" and specify your correct email address.

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Member
Posts: 3

Re: Registered for e-billing

Hi,

We still cannot view our telephones accounts online.  We have linked it and changed the Bill type   Why are there no invoices shown under "Invoices"?  Periodically, we need to go online to view the calls made instead of waiting for the month to receive your tax invoices.  This is a matter of urgency.  

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