This is how I went about canceling Showmax but also took me well over an hour to get to the correct place and 36 minutes to get it cancelled.
You phone 10213 (need to speak to sales)
Press option 1 then
--> 3
--> 3
--> 7
After verifiying you are the account holder confirm the cancellation of the VOD (video on Demand) of Showmax.
THEN once tyou have the "order number" of said cancellation go to showmax and click MY ACCOUNT.
To the right of the screen there is a box stating
Help & Support
If you have any questions or
concerns, be sure to check our
Help page or email us at
support@showmax.com
CONTACT US.
Click the contact us in that box.
It opens a new page and takes you to real time chat with a consultant. You ask to cancel your account with immediate effect. once you have done all you need to do, save your transcript for a validation and backup as we all know no validation, no proof, they can bill you to their heart's content.
Hope my trials and tribulations help someone else a lot easier.
