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Member
Posts: 2
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Where to download my bill on new website

Hi all

 

Sorry if this sounds like a dumb question, but where do I download my invoice on the new Self-Service website?

 

I can see the total I have to pay, but have no idea by when or whether the new payment reference number remains the same from month to month.

 

I need that invoice!

 

Please help!

J1
New Contributor
Posts: 65

Re: Where to download my bill on new website

I still use the old site mostly as I like to copy and paste the data which is not possible with the graphics but to your question...

 

Select Accounts then there is an option to email your invoice. I have also managed to email it from the app!!

 

The option on the dashboard seems not to be working.

Regular Contributor
Posts: 544

Re: Where to download my bill on new website

Hi @Genesistt

 

I’m guessing maybe they’re doing maintenance if it’s this portal you can’t access :-

  https://apps.telkom.co.za/access-manager/protected/view/mytelkom 

 

If you’re still battling try the Telkom app as @J1 says - or if all else fails ask 10210 accounts to email you a copy. ( they mailed mine during the call & set their system to email me the account monthly ).

 

 

Member
Posts: 2

Re: Where to download my bill on new website

Thanks!  That link helped.  I was finally able to get my invoice!

New Member
Posts: 1

Re: Where to download my bill on new website

I need to access my bill on the webside where to go?

J1
New Contributor
Posts: 65

Re: Where to download my bill on new website

Did you try the suggestions above? Where are you getting stuck?

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