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Posts: 2

incorrect billing

hello,

 

i am on the smart broadband 40+40 gigs for R369 bucks per month since feb the 22nd.

 

i was only given 5+5 gigs for the month of Feb for R112.25.

 

Now here is my issue, I am signed up for 40+40 @R369 every month with a device cost of 30 bucks.

this then works out to R339 for the 80 gigs of data, therefore it means that i am paying R4.23 per gig.

 

so for the 10 gig i recieved for the month of Feb, i am only meant to pay R42.30 since i am capped and this is my monthy cap.

 

10 gigs of data is an 1/8 of my entire package and having to pay a 3rd if the contract makes no sense to me.

 

please help

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