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New Member
Posts: 2

my account is showing as unpaid when it was paid up in 2016

my account is shown as in arrears which affect my credit score, why ??

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Valued Contributor
Posts: 847

Re: my account is showing as unpaid when it was paid up in 2016

Hi @jamsaf

 

The community is unable help with service issues (we’re customers in the forum ), but you can use  the support channels here :  Telkom Service Channels: How to get Help

 

First try calling their accounts dept.on 10210 to log a dispute, they’re very helpful.

 

Good luck.

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