I have some questions concernng 3G FFL WIFI system.
1) Telkom contacted me that our landline will be cancelled and replaced with WIFI FLLA sim card phone system. It will take 5 days to activate the card and during that time my landline will be still connected. I received the package 2 days ago- and my landline is not working anymore. I was told that once I insert the SIM card that I should phone Telkom. This will not be possible as my landline has been inactivated. there is still a signal but cannot dial any number. ( and yes my bill has been paid)
2) I was told that the charges will not change under my current contract and phone call with SIM card will costs the same as with a landline.
Reading the SIM card package and it states on the card 29C per minute - I am confused with the charges and am suspicious that I was not told the whole story and there will be hidden charges. Where can I get the information about charges for this system?
What is the real deal ?
3) Telkom has never given me as the customer a choice if I wanted a WIFI phone with a fixed line or a cordless phone. I am stuck with a fixed line which is highly inconvenient for us. Can we get a cordless instead?
Last question, Will this phone system still work when we have our daily powercut?