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Posts: 1

Cancellation of landline when not requested


I arranged to have my adsl moved from Telkom to Afrihost. In the process Telkom also cancelled my landline, which I need in order for Afrihost to connect the adsl.  My number is 0333965386.  I've attempted to phone Telkom without any success.

Please, please help.


Hennie Pelser

Valued Contributor
Posts: 847

Re: Cancellation of landline when not requested

Hi @BigHen


Sorry but there are no Telkom support agents on the forum ( we're customers like you ). 


You could first confirm that your Telkom landline was disconnected here :-



Then send a message to a Telkom media support team to request urgent landline re-activation.  Include your contract details , any refs you received for the cancellation , a copy of your adsl cancellation request, and if possible a copy of your last Telkom statement to confirm no account issues  :- 


* Facebook: TelkomZA

* Twitter:   @telkomza


Hope this helps, good luck.



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