on 24-04-2018 10:03 AM
I arranged to have my adsl moved from Telkom to Afrihost. In the process Telkom also cancelled my landline, which I need in order for Afrihost to connect the adsl. My number is 0333965386. I've attempted to phone Telkom without any success.
Please, please help.
on 24-04-2018 04:38 PM
Sorry but there are no Telkom support agents on the forum ( we're customers like you ).
You could first confirm that your Telkom landline was disconnected here :-
Then send a message to a Telkom media support team to request urgent landline re-activation. Include your contract details , any refs you received for the cancellation , a copy of your adsl cancellation request, and if possible a copy of your last Telkom statement to confirm no account issues :-
* Facebook: TelkomZA
* Twitter: @telkomza
Hope this helps, good luck.