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Posts: 2

Help with my landline


I am in desperate need of help with my landline. I logged a case: 570531452 on 17/3/2017. I followup everyday and I am told that a technician will get back to me in this respect.

I haven't heard from any technicians as yet. I am getting upset that I am unable to use a landline for which I am paying for.

Is there anybody that can assist in this respect?



Moderator Moderator
Posts: 819

Re: Help with my landline

Hi @jus1, thanks for trying the COmmunity, but this is not a Service Channel. Try us on Facebook or any of the following - 


  • Log and Track a Fault online
  • Reporta fault via SMS:    SMS "SERVICE" and your landline number to 30591. (SMS at no charge.)
  • Contact us on our Social Media Channels
  • Chat to an Agent (an online chat with a Telkom representitive)
  • Call the Call Center
    • Mobile: 081180 (free from a Telkom Mobile phone)
    • Home:   Sales - 10213  & Service - 10210 (free from a Telkom landline)
    • Business: Sales - 10213 & Service - 10217 (free from a Telkom landline)
  • Email us
  • Find a Store
  • Download our App: 


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