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Home Line Rental Cancellation is bollocks

It is close to impossible to cancel a service with Telkom. How do illiterate people manage to login and upload documents as the shops do not even entertain assisting us????
I have started hanging up on all Telkom telesales. I am gatvol. I am still trying to get my home line rental cancelled without ease and the bill keeps growing.
I see another customer named Jezzie under Voice Services suffering the same problem I am facing.
Why cant we just pick up the phone and be assisted to cancel over the phone????? Or at least at the branch. Why cant they login for us and assist. WoW!!!
Please call me for more feedback if need be on 0723633512 / 0793070776

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