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Installation of Landline and ADSL - Taking longer than promised by Telkom

I have placed my order for landline & ADSL on 25 July 2018.

 

After several calls and follow-ups I have made received two case numbers: 3571246, 3535479.  promised to call back within 48hrs this has never happened,

 

The service received from Telkom is disgustinly bad as it is costing me and my wife a lot of money buying 3g for her studies.

 

I wish that this message will not fall upon deaf ears as all my calls, I mean it is almost 3 months now we are waiting for Telkom to install our line?

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