on 22-02-2018 12:55 PM
Our landlines have been down from the 5th February and i've called the call centre almost every day to follow up with and got same respose "they are workig on the problem". For some strange reason the fault was closed (but not resolved) and i had to reopen the fault on the 12th... needless to say that it seems like the fault was only opened on the 12th. I've asked for a manager to please get back to me but nobody has and its been weeks...! has anyone else had a similar problem?