Welcome to the
Telkom Community

Get involved. Problem solved.
Showing results for 
Search instead for 
Do you mean 
Reply
Member
Posts: 1

Migrating Telkom Analogue Line to be included in Telkom Retail Fibre Voice

Good day,

Is it possible to do away with our traditional landline (and the lne rental), but retain the number on our OpenServe (Afrihost) Fibre line/

 

Highlighted
Valued Contributor
Posts: 847

Re: Migrating Telkom Analogue Line to be included in Telkom Retail Fibre Voice

[ Edited ]

Hi @JVenter

 

We’re customers in the forum so you’d need to contact Telkom consultants for help re available fibre options. 

 

Yes it's possible -first confirm that fibre is available at your address (coverage map below), then contact your current ISP & Telkom for guidance on your options for migration to fibre. 

 

Best to do some ISP research before you decide - careful timing is usually needed for seamless adsl transition to fibre , especially if your Telkom line is managed by another iSP.  Your ISP asks Telkom to transfer your adsl line to a holding pool for activation once installation complete.

 

Telkom support options :-

https://community.telkom.co.za/t5/Announcements/Telkom-Service-Channels-How-to-get-Help/m-p/1768#M13

 

Coverage map here:-

https://secure.telkom.co.za/today/ucm/

 

We’ve been very happy with our Telkom Home Unlimited fibre package (inc. line , new devices , uncapped internet, etc ) since we migrated from adsl last year. 

 

Hope this helps.

About This Post
  • 1 reply
  • 222 views
  • 0 kudos
  • 2 Contributors