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My Telkom landline has been terminated in error after cancelling my ADSL service with Telkom

Good Day

 

To whom it may concern.

My Telkom landline has been terminated in error after cancelling my ADSL subscription with Telkom. To make matters worse, I am now told via the call centre that my existing land line number will change and it can only be be retrieved after 3 months. I find this totally unacceptable as this was not my error. I even phoned to confirm this past Saturday that all was in order. I am highly dissatisfied by the level or service and assistance provided . This is a major inconvience.

 

Regards

Sheraz Carrim

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