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Member
Posts: 2

NAME CHANGE

Could someone please advise what the easiest way would be to do a name change on a current installed landline

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Moderator Moderator
Moderator
Posts: 819

Re: NAME CHANGE

Hi @Hanlizette, try our online Service Channels - 

 

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Member
Posts: 2

Re: NAME CHANGE

Thank you very much will try facebook as the chat to an agent did not work and did not allow me to click on the chat button for some reason.

 

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Frequent Contributor
Posts: 326

Re: NAME CHANGE

I am also trying to do a name change but I can tell you that the Chat to an Agent option is not useful for that purpose.  They simply stated that I should send an email to tocfaxes@telkom.co.za - they only deal with general billing and sales enquiries.  I started the process to do a name change in November last year, and went through it completely with all guarantees only to get the next bill still in the old name.  Complicated because of the fact that I have another ISP that take care of my line and my internet ...  it seems that every time I do something I need to 'undo' all of this first before I can make any change.

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