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Member
Posts: 3

No Response from Telkom

Good day.  I tried to cancel my faxanswer service.  Email send the 9th of May already.  The faxanswer service still appears on my bill.  All emails to telkom are ignored.  I was promised feedback within 21 working days - it is now 34 working days without any response.  I reported this to the billing department as well - no fault reference, no feedback, all emails ignored.  I live in Bronkhorstspruit where there is no telkom shop.  What must I do to get any response from telkom?????

Moderator Moderator
Moderator
Posts: 205

Re: No Response from Telkom

Hi @Fustrated Really sorry to hear this. Could you send me a private message with fax number? I'll direct your number to the billing team to investigate.

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Member
Posts: 3

Re: No Response from Telkom

[ Edited ]

Good day

Thank you for your response.

I was so desperate - I have just send an email to Sipho!

This is the first response ever - and it is 39 working days after the attached email was send. All that I want is for the faxanswer to be cancelled! Wow what a mission.

Kind Regards

Jo-Ann Smit

PERSAL Consutant: Trainer

Meet your future today.


[BCX]

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Member
Posts: 3

Re: No Response from Telkom

[ Edited ]

Good day

Thank you for your response.

I was so desperate - I have just send an email to Sipho!

This is the first response ever - and it is 39 working days after the attached email was send. All that I want is for the faxanswer to be cancelled! Wow what a mission.

Kind Regards

Jo-Ann Smit

PERSAL Consutant: Trainer


Meet your future today.


[BCX]

[Social-twitter] [Social-youtube] [Social-linkdin][Social-facebook]




[https://mail.treasury.gov.za/mtbps2017/mtbps2017.jpg]


DISCLAIMER:
This email and its contents are subject to our email legal notice which can be viewed at http://www.treasury.gov.za/Email_Disclaimer.html

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