on 19-01-2018 03:20 PM
For 2 days now I have been trying to port my cell c number to Telkom. But unsuccessfully.
I tried by PORTME sms and I do not receive any sort of confirmation, and your customer care line confirmed they didnt get the order.
Then I went to 2 different branches (Hyde Park and Norwood), which none of them managed to do it, they say that I will receive a text with a PIN, but nothing comes through...
I have confirmed with CELL C which say that, they have not received any sort of request from you to Port my number and they confirmed that my number has no problem, the problem must be with you.
Please advise and sort this problem out ASAP as it is a terrible way of starting, I am not even your client yet and already have complaints...
Thank you and looking forward to your reply.