on 03-09-2019 05:43 PM
Hi can someone tell me, our line is down and Telkom said to us that they don't do repairs anymore of cost saving and we have to get the wireless device with phone and sign then a 24 month contract?
This is so unfair is this really true? Why seems like you are force to take it?
on 07-09-2019 01:27 PM
I am deeply sorry to hear about your problem, so frustrating for you, but unfortunately we’re customers in the forum with no direct access Telkom staff& can’t be much help with service issues unless i had similar issue.
Try messaging your details & refs to a Telkom media support team for decent feedback & results :
Telkom Service Channels: How to get Help
Good luck, please let me know what about the outcome.