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New Member
Posts: 1

Waya Waya fail. Cannot receive calls or reload

I coverted to Waya Waya from a landline. It has been almost two weeks and I still cannot receive calls.

I am also unable to load airtime / credits. When I call #55 the message is: 'operation failed'

 

I called 10210 but got no joy

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Regular Contributor
Posts: 498

Re: Waya Waya fail. Cannot receive calls or reload

Hi @emave when browsing Telkom's site, I found these instructions, are you sure you are dialling that number correctly

 

1. Lift handset and wait for Dial tone
2. Press *#55 and wait for instructions
3. Enter secret code followed by #
4. Press 1 [Recharge]
5. Enter Scratch or receipt (PIN) Press #
6. System will Update & Confirm balance
7. You are now ready to start making calls 

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Member
Posts: 1

Re: Waya Waya fail. Cannot receive calls or reload

I had my line deactivated and am now trying to reconnect. I spoke with faults who then transferred me to sales ho then transferred me to billing. I spent about 0 mins / R35 but could not get thru (lines busy). Please can someone call me back so that I can get back on the telkom line?

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Member
Posts: 2

Re: Waya Waya fail. Cannot receive calls or reload

i have exactly the same problem.kindly contact me on 0847371411 to resolve.the landline no is 0215916862

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Member
Posts: 2

Re: Waya Waya fail. Cannot receive calls or reload

i have the same problem as well.please contact me on 0847371411 to resolve.the landline no is 0215916862

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