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how do you report a falut

How do you report a fault on this site

Frequent Contributor
Posts: 268

Re: how do you report a falut

hi @Carend this is not a support channel. we'll help where possible but, account and line related issues would still need to be looked at by telkom. you can contact the following channels for further assistance:


  • Chat to an Agent (an online chat with a Telkom representitive)
  • Call the Call Center
    • Mobile: 081180 (free from a Telkom Mobile phone)
    • Home:   Sales - 10213  & Service - 10210 (free from a Telkom landline)
    • Business: Sales - 10213 & Service - 10217 (free from a Telkom landline)
  • Email us
  • Find a Store
  • Download our App: 


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